Privacy Policy

Privacy Policy

Effective Date: 21/11/24

Frankkeanephoto is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website ([Your Website URL]) and purchase books through our WooCommerce store.

1. Data Controller Information

The Data Controller for this website is:
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Address: 25 dalkey avenue
Email: frankjkeane@me.com
Phone: 0868509360

2. What Data We Collect

We collect and process the following categories of personal data:

  • Account Information: Name, email address, password, and billing/shipping address.
  • Order Information: Details of the books you purchase, including transaction amounts and payment information.
  • Payment Data: Credit/debit card information or other payment details (processed securely by [Payment Gateway Provider, e.g., Stripe/PayPal]).
  • Communication Data: Emails or messages sent via contact forms or customer support.
  • Technical Data: IP address, browser type, and activity data collected via cookies.

3. How We Use Your Data

We use your personal data for the following purposes:

  1. Order Fulfillment: To process and deliver your book orders, including managing payments and shipping.
  2. Account Management: To provide access to your account and order history.
  3. Customer Support: To respond to inquiries and resolve issues.
  4. Marketing (Optional): To send newsletters or promotional offers (only if you opt-in).
  5. Legal Compliance: To comply with tax and legal obligations.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual Necessity: For order fulfillment and related communications.
  • Legitimate Interest: For improving our services and preventing fraud.
  • Consent: For marketing communications (only when you give explicit consent).
  • Legal Obligations: To comply with tax, accounting, and regulatory requirements.

5. Who We Share Your Data With

We do not sell or rent your personal data. However, we may share your data with trusted third parties to provide our services, including:

  • Payment Processors: Stripe, PayPal
  • Shipping Providers: DHL, An Post
  • Website Hosting Services: WP Engine
  • Analytics Providers: Google Analytics

All third parties comply with GDPR and process your data securely.

6. International Data Transfers

If your data is transferred outside the EU/EEA (e.g., for hosting or payment processing), we ensure that adequate safeguards are in place, such as:

  • The use of countries deemed adequate by the European Commission.
  • Binding corporate rules or standard contractual clauses.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined:

  • Order and Account Data: Retained for up to 6 years to comply with tax and legal obligations.
  • Marketing Data: Retained until you withdraw your consent.
  • Technical Data (Cookies): Retention periods depend on your browser settings and our cookie policy.

8. Your Rights Under GDPR

You have the following rights concerning your personal data:

  1. Access: Request a copy of the data we hold about you.
  2. Correction: Request correction of inaccurate or incomplete data.
  3. Erasure (“Right to Be Forgotten”): Request deletion of your data, subject to legal obligations.
  4. Restriction: Request limitation on data processing in certain circumstances.
  5. Data Portability: Receive your data in a machine-readable format.
  6. Objection: Object to processing based on legitimate interest or direct marketing.
  7. Withdraw Consent: If you have provided consent, you can withdraw it at any time.

To exercise these rights, contact us at frankjkeane@me.com.

9. Cookies

We use cookies to improve your shopping experience. Our cookie policy outlines:

  • The types of cookies we use (e.g., functional, analytical, marketing).
  • How you can manage or delete cookies via browser settings.
    [Link to your Cookie Policy.]

10. Security Measures

We implement robust security measures to protect your data, including:

  • SSL encryption for data transfer.
  • Secure servers for data storage.
  • Regular security audits.

11. Complaints

If you believe we have violated your data protection rights, you can file a complaint with your local Data Protection Authority. For the EU, visit the European Data Protection Board website.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page, with the “Effective Date” reflecting the changes.

If you have any questions about this Privacy Policy, contact us at:
frankjkeane@me.com